CategoryProduct Updates

Customer-Centric: How Your Feedback Helps Drive Product Features

TeamPassword was first developed to solve a personal problem: an unorganized, outdated spreadsheet and too many sticky notes for any sane person to keep track of. We badly needed a better, more secure system to keep track of passwords and logins. TeamPassword was born out of necessity because we needed an alternative to Last Pass and Dash Lane. We needed a password manager that would address the specific issues we were facing: how to safely and easily share passwords between collaborative teams. As we got deeper into development we uncovered more and more functionalities that had to be addressed. The evolution of this product has taken five years and continues to grow and change in order to meet the needs of our users.

Six important features were developed based on specific requests from our users — and more are on the way!

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The Groups Feature: How It Works & Why You Need It

Perhaps you can deduce from our name: At TeamPassword we’re all about teamwork.

The idea for our company was born out of necessity– our founders Brian, Kyle, and Charles were colleagues in the early days of OrderUp and often found themselves diverting from tasks to search lengthy spreadsheets for a secret password blocking the gates of productivity. So they custom built a secure network to safely store passwords and easily share them with the team members they collaborated with.

Since then, we have been fine-tuning our technology to meet the evolving needs of our company – and yours. We like to think we’re on the fast track to becoming the best enterprise password manager out there! 

Today our easy password management software is helping over 14,000 customers work more efficiently by saving them valuable time searching (or asking colleagues) for login information to the dozens of sites and applications they need to get their job done. *On average our clients are managing 147 unique logins with TeamPassword.*

One of the very first features we developed for TeamPassword was the Groups Feature.

Most companies are broken into several departments. Let’s use Taylor Marketing Services, for example. They have a Web Development team, Marketing team, PR team, Sales team, and Finance department. They desperately needed a shared password manager because each of these departments, or “groups,” is made up of several employees who all need access to job-specific sites and apps. But not everyone in the company needs access to the payroll processor.

Taylor Marketing is a growing agency with over 35 clients. They have created a separate group for each client to keep their specific account logins in one convenient place. Taylor team members are added to the client accounts they’re working on so they always have the up-to-date information they need, and the client feels secure knowing that only the people directly involved in their project have access to their information.  Taylor Marketing also hires several interns each summer– the Groups feature is perfect for companies that need to grant different levels of access.

Grouping allows an administrator to set up a “group” for staff who work on specific clients or projects. While those in the finance department are the only ones with access to the accounting systems, the sales and marketing teams get access to their clients’ logins, and everyone in the company can access the lunch ordering system, travel and expense system and fantasy football league.

The Groups feature encourages employee autonomy and streamlined collaboration while providing a secure way for the administrator to know exactly who has access to what. Team password management at it’s finest.

Grouping makes onboarding new employees simple: invite your new team member to TeamPassword and add them to the groups they will be working with so they can start contributing immediately. If someone leaves the company or gets transferred to a new department, the administrator simply removes that person from their former groups without concern for the safety of the information they had access to.

 

Ready to help your team produce more results? Click here to begin your free 14-day trial.

Big news: Announcing TeamPassword’s New Safari Extension

 

Congratulations! Your favorite team password manager now has a Safari extension! You’ll never have to leave your browser window again!

Add shared logins from TeamPassword, update existing logins, or create new logins directly from your browser… then never type another password again! That’s what login management is all about, right?!

Here’s how it works: When you browse to a service where the login information is stored in TeamPassword, simply click the TeamPassword extension and all shared logins for that page will be shown at the top of the list. Click the name of the login you need and we’ll fill that login form for you!

Multiple logins per site? No worries—we’ll show you everything we got and you pick the best fit.

Want to come to TeamPassword first? You can do that too! Open the TeamPassword Safari extension, click any account, and we’ll browse to that URL and fill the login form for you.

Even in the extension you still have all the TeamPassword login tools available. Sort by group, search by keyword, or both! This extension is just what you needed to level up your productivity. Your easy password manager just got easier!

When you’re ready to take the plunge: Install the TeamPassword Safari Extension here.

If there’s anything we can do to make this extension even better, please let us know! We’re super excited to get our Safari extension out into the world, we hope you love it as much as we do.

Just Released: Firefox 2.0 Extension

Are you ready to party, Firefox users? We’ve recently released the 2.0 version of our Firefox extension, with a number of perks to make your password management experience even better. 

First off, let’s talk about Add-on Signing by Mozilla. Previously an optional step, newer versions of Firefox require add-ons to be signed otherwise, your browser will show a scary warning message (and eventually, they’ll be disallowed altogether.) Nobody likes scary warning signs. From 2.0 on, our add-on will always be signed by Mozilla for additional peace of mind.

Here’s something cool: Self Updating! We weren’t eligible to get TeamPassword into the Firefox Add-on Store so we decided to build our own update distribution network! This means you’ll no longer need to download the new version of the add-on when updates are available.

Also, have you seen our brand new look? Go take a look, we’ll wait.

Okay great, now that you’ve seen it, we’re happy to announce that this look is also a part of the Firefox add-on!

Now for a behind the scenes scoop: We’ve made a number of backend improvements to our login management system to make form filling more dependable while improving performance.

So if you’re still operating under the old version of our Firefox extension, go ahead and update already! We’ll make it easy for you (as if our password manager wasn’t easy enough). Click here to get started.

Sincerely,

The best enterprise password manager in the game

Revealing Our New Brand

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You may have observed a few changes at TeamPassword. If you have, good! That means our work hasn’t gone unnoticed.

The team has spent the past few months creating a brand identity that we feel aligns with both our own identity and how we view our relationship with you, our customers.

Why the change?

It took us a few years to really get to know our customers and understand how they perceive us. Once we understood the types of people and companies we were working with, we were better able steer into our true identity.

We have a lot to offer. Who we are and what we do is directly reflected in the ease and convenience we allow our clients to feel when working on projects, or developing their products. We needed a brand that embodied the ideals we (and you) work so hard to achieve.

So? How’d it go?

Ocupop is a kickass creative agency that specializes in branding and we owe a lot of credit to them.  They had a good understanding of our needs and the insight and knowledge we needed to get productive feedback. Our team vibed with their team from the very beginning and throughout the entire process.

The evolution of identity does not happen without challenges, of course. We relied on our entrepreneurial experience, research, and (most importantly) our gut instinct to help guide us through the process.  And Ocupop’s focused vision helped us to see the progress with fresh objectivity.

Then it clicked.

At first sight, the new logo was perfect. It felt dynamic. It really emulated the feeling we get from our company. We knew that if this is how it made us feel, it could only make our customers feel just as good.

What do we stand for?

Over time, we’ve realized that most of our client base aren’t folks who don’t know anything about password management, but rather folks who do. These people know what they want in a password manager and are looking for the best fit for their needs. We feel our re-brand reflects exactly what our clients want: a way to unlock their team’s productivity.

Rest assured we’re still the same great product with the same great team. We hope you appreciate the new brand and feel the same way about it that we do. Keep your eye out for a number of great changes coming in the future!

If you have any questions or feedback, feel free to drop us a line. We would love to chat with you!

Product Update: Failover Zones

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Show of hands, who remembers when Amazon had an outage in September of 2015? How badly did it affect you? Were you upset that Netflix also went down, leaving you totally cut off from the digital world?

Since TeamPassword was also affected, our friends and clients all over the web had issues gaining access to their passwords. Since they they didn’t have their passwords they were unable to get their work done, and even worse not able to get into the systems they needed to help them recover when an event like this happens.

This internet hiccup inspired us. In an effort to never let something like this happen again, we created our very own Failover Zone. Our Failover Zone is set up so that even if Amazon goes down for the entire US, you will still have read-only access to your passwords.

We want to hold ourselves accountable, and make sure you’re never without access to the accounts you need to do your job, and, recover from disasters.

Here are a few quick answers to frequently asked questions:

What, exactly, is a Failover Zone?

Our servers are hosted by Amazon in the US. This is generally fine, Amazon goes through extraordinary measures to make sure their servers are always up and running—and successfully so! Amazon powers a large percentage of internet traffic. However, technology being what it is, sometimes the worst happens, and an entire data center goes down, taking our service with it.

For this reason, we set up our Failover Zone, which is a copy of our servers and database setup on an entirely different continent.

And let me tell you: these servers are vigilant! They’re constantly updating their data based off of our main servers, so should the cord somehow get cut, our failover zone will be up to date with your latest changes without someone at TeamPassword needing to restore a backup.

Why is this important?

Well, you need access to your stuff, don’t you?

I *do* need access to my stuff. Good call! Where can I find the Failover Zone?

Our read-only Failover Zone will always be available here.

Phew, that makes me feel better. Anything else I should know?

We’ve also put up our new status page! If the service is unreachable for any reason we’ll update the status page on when to use the failover service. We’ll provide status updates so you’ll always be in the loop. 

Rest assured that we’re working diligently to ensure that we’re the top password vault available and that secure password management systems are in place to keep your information safe.

Still have questions about Failover Zones and how they work? Want to build this into your disaster recovery process? Shoot us a line in the comments section or hit us up on Twitter @TeamPassword

Introducing Avatars: See the People You’ll Be Sharing Passwords With

We here at TeamPassword know how important security is to you. If it wasn’t, you wouldn’t be bothering to search for the best enterprise password manager.  But you are, and that’s why we’re excited to announce our newest feature: Avatars!

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Performance Update: The Need for (more!) Speed

Sometimes, the best things in life are felt and not seen. For example, the wind. Or maybe that nice, satisfied sleepy feeling you get after eating a large Thanksgiving feast.

Today, TeamPassword is that post-Thanksgiving feast feeling. Our team has worked tirelessly on improving the performance of our product, and though you may not be able to see the improvements, you’ll feel them, especially if you’re one of our customers with lots of logins and users.

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